Engineering Service for Fortune 500 client
Client’s Company Background
Listed on the Fortune 500, our client is the world’s famous tier 1 manufacturer of automotive accessories and advanced electrical systems. Our client is committed to delivering the best-in-class in-vehicle experience for drivers and passengers through innovation, intelligence, and cutting-edge technologies. Since 2018, the revolution of electrification became increasingly intensified. To follow this trend, our clients were starting to look for qualified engineers who are willing to go on the journey to future mobility with them.
The Challenges
Lack of Recruiting Manpower
When it comes to selecting candidates that meet the client´s requirements, without a thorough understanding of the massive recruiting market, a technical and automotive field in particular, it is incredibly challenging to move projects forward. Let alone investing even more time, energy, and labor in searching for the candidates. Although the HR department in the client organization is comparatively experienced in technical recruiting, limited manpower can put some hurdles because they are not only responsible for searching for new candidates to fill the urgent project needs but also in charge of managing and handling internal training, employee performance and etc.
Lack of Headcounts
At the same time, for renowned multinational corporations like our client, justifying a large headcount from the top can be time-consuming, stressful, and often accompanied by rather complicated procedures.
Variable Project Duration
Driven by the nature of many of their projects, another common dilemma for tier 1 suppliers is their changeable project duration. Once completed, for the client, the value that an engineer could add to this specific project is likely to become stagnant while for the engineer, staying for a project that is done can bring less fresh experience. Due to the uncertainty and dynamic trend of the ever-growing automotive industry, the client decided to approach us for an innovative solution.
The Solution
Effective Communication
The first step of Bassetti’s problem-solution process is our effective customer communication. Through active project debut and on-site visits, our engineering consultants and recruiting experts can accurately understand the client’s manufacturing process, product properties, and constraints. After fully understanding the client’s needs, our recruiters started their search for engineers with the expertise and skill required for this project. For each position, on average, 2 qualified syntheses are sent within three days after the position need is received, followed by a less-than-24-hour technical interview arrangement. With a 35% interview pass rate, our expertise has allowed us to close clients´ urgent needs in less than 2 months.
Strong Network and HR Management Expertise
Powered by our strong network and decades of expertise, along with initial interview sessions and the selection of candidates, we finally presented qualified technical profiles to the client in time. Regarding their manpower situation, our engineering service assured that the client can devote more time to more critical tasks in automotive and system R&D rather than human resource management.
Reduced Financial and HR Risks
By offering engineering consultants a more flexible contract and testing the client’s future resources before transforming internally, our partner can significantly eliminate the potential financial HR risks.
Results & Achievements
Thanks to the prompt communication between Bassetti China and our client, the engineering consultants worked well with the client by providing timely technical support.
Scalable Solution
Having conquered the technical difficulties in functional safety, our clients continued to receive purchasing orders from several OEMs. Through directly assisting clients´ human resource management and creating a link between HR and the technical department, our client now has a solution that is not only flexible but also scalable. Hassle-free engineering support channels lead to a faster turnaround on projects. Being one of the best suppliers of our client, we were recommended successfully to 4 technical leaders and have worked with 8 technical and team leaders.
Comprehensive Performance Follow-up
With the process of periodical performance tracking, 9 out of 10 technical leaders have rated “Very Satisfied” regarding our engineering service. By 2021, 28 engineering consultants have successfully reported working and contributed to multiple innovative projects directly in 2 years. Based on the Key Performance Indicators of each engineer and the client’s motivation, approximately 11% of the engineers have been transferred internally after a certain period of collaboration. Among the KPI report, 76% of our consultants have reached excellent performance KPI excellent results (higher than 90/100).
Conclusion
To summarize, our client is very happy to refer Bassetti to other companies that are looking for qualified engineers with minimum financial HR risks to the company. For the next steps, they are interested to have more consultants for their projects and regular language training for them.
